PRIVACY POLICY

Effective Date: [9/25/2026]

1. Introduction

Welcome to [Your Website Name]. This privacy policy explains how we collect, use, and share your personal information when you visit our website, use our online booking platform, or purchase services from us.

2. Information We Collect

When you interact with our website, we collect information directly from you and automatically through our hosting provider, Squarespace.

Information You Provide Directly:

• Booking & Scheduling Data: Name, email address, phone number, and any intake notes or preferences you provide when booking an appointment.

• Payment Data: Billing address, credit/debit card information, or other financial details necessary to process your transactions.

• Contact Data: Any details you share via contact forms, emails, or support requests.

Information Collected Automatically:

• Details about your browser, network, and device.

• Your IP address.

• Web pages you visited prior to coming to this website.

• Your interactions with this website (clicks, internal links, pages viewed).

3. How We Use Your Data

We use the information we collect to run our business safely and efficiently. Specifically, we use it to:

• Schedule Appointments: Manage bookings, send reminders, and fulfill services through Acuity Scheduling (a Squarespace company).

• Process Payments: Securely handle financial transactions for services, deposits, or bookings.

• Maintain the Website: Fulfill website functionality, monitor performance, and prevent fraud.

4. Third-Party Service Providers & Financial Data

We do not sell your personal data. However, we share your data with trusted service providers to execute core business functions:

• Hosting & Booking Platform: We share your data with Squarespace and Acuity Scheduling to power our site architecture and booking infrastructure.

• Payment Processors: Your payment information is securely processed directly by our integrated payment gateways (such as Squarespace Payments, Stripe, or PayPal). We do not store your full credit card details on our servers; financial data is handled entirely by these PCI-compliant payment processors.

5. How We Use Cookies

This website uses cookies and similar tracking technologies to ensure the site runs securely, to recognize returning visitors, and to analyze traffic performance. You can adjust your browser settings to refuse cookies, though some parts of our booking system may not function properly without them.

6. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete the personal data we hold about you. To exercise these rights, please contact us using the details below.

7. Contact Information

If you have questions about this privacy policy, please contact us at:

• Email: [thart@hartworxhvac.com]